Context-Specific Dimensions of Trust in Manager, Subordinate and Co-Worker in Organizations


  • Ferda Erdem Akdeniz University Faculty of Economic and Administrative Sciences
  • Janset Özen-Aytemur Akdeniz University Faculty of Economic and Administrative Sciences



Organizational trust, Trust in co-worker, Trust in manager, Trust scale, Trust in subordinate.


The purpose of this study is to determine the dimensions of trust relationship among managers, subordinates and the co-workers in organizations. Using an original trust questionnaire data has been collected from 550 middle-level managers from organizations operating in different regions of Turkey. Results from both qualitative and quantitative research methods indicate that the dimensions of trust vary in organizational relationships between managers and subordinates and between co-workers and furthermore, that a culture-specific meaning is attributed to its content. This study contributes to trust literature developing three original sub-scales and also it indicates that the meaning of trust in organizational relationships is influenced by cultural context.

Author Biographies

Ferda Erdem, Akdeniz University Faculty of Economic and Administrative Sciences

Ferda ErdemIs Professor of Management and Organizational Behaviour at Akdeniz University, Faculty of Economic and Administrative Sciences, Business Administration Department İn Antalya, Turkey. Her research interests are organizational trust, qualitative research in organizational behaviour, management practices in family-owned businesses, and entrepreneurship.

Janset Özen-Aytemur, Akdeniz University Faculty of Economic and Administrative Sciences

Janset Özen-AytemurIs assistant professor of Management and Organization at the Faculty of Economic and Administrative Sciences, Akdeniz University in Antalya, Turkey. Her research interests are organizational trust, business history, organization theory, and history of management thought.


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